$100 Million
Amount invested: $100M
Organization: Transport company - Railroad
Original Plans: With the breaking up of what was a national railway, one of the divisions decided to implement all new systems (purchased from another railroad) on a Unix platform to replace the mainframe applications used before the split. The annual costs proposed by an independent software supplier who project-managed the implementation were around half of the estimated costs of continuing to utilize mainframe based systems. So the implementation cost was put at twice the ongoing annual mainframe costs to give a four year break even point.
Unanticipated problems: The applications from the other railroad required extensive modification to meet the needs of this railroad and also had to be 'tailored' extensively to communicate with the other railroad companies created after the break up. This increased the implementation time by two years and doubled the planned implementation. Running costs have also doubled as more capacity and support are needed than originally planned. In the interim, the user had to continue running and maintaining the old mainframe systems which they did through a Facilities Management company which charged 150% of the expected costs due to the short term nature of the contract. The independent software company went bankrupt leaving the user to pay all of the increased costs.
Project Status: Despite the problems the user is pushing ahead and hopes that there will be no more 'surprises'. They are aware that over an eight year period rather than reducing costs by 25% in total they will have increased them by around 140%, but there is still a belief that "mainframes are Dinosaurs" and a further belief (or perhaps a hope?) that ultimately Unix costs will become lower.